Official Document

Terms and Conditions me99 –
Complete Platform Usage Guide

Please read these Terms and Conditions carefully before using any me99 service. By registering or using our platform, you agree to be bound by all the rules set out below.

Last Updated: 1 January 2026
Clause Home in Our Terms

A summary of the key sections you need to understand as a me99 member

Eligibility & Account Registration

Only individuals aged 18 and above are permitted to register and use the me99 platform. Each user is allowed only one active account. Registering multiple accounts may result in account suspension or closure without notice.

Bonus & Promotion Terms

All bonuses are subject to specified wagering requirements. Bonuses cannot be withdrawn directly and must meet the rollover conditions first. me99 reserves the right to modify or cancel any promotion at any time without prior notice.

Deposits & Withdrawals

All deposits are processed using approved payment methods including DuitNow, FPX, and local digital wallets. Withdrawals are processed in accordance with our KYC procedures and security policies to safeguard every member's funds.

Account Security & Protection

Members are solely responsible for the security of their login credentials. Do not share your password with anyone. me99 will never request your password via email or live chat. Report any suspicious activity immediately.

Prohibited Activities

Fraud, use of unauthorized software, collusion between players to manipulate the system, money laundering, and any form of game manipulation are strictly prohibited. Violations will result in account closure and forfeiture of balances.

Responsible Gaming

Me99 is committed to promoting responsible gaming practices. Members can set deposit limits, loss limits and self-exclusion periods through the account control panel. We also provide support resources for those who need assistance.

Important: These Terms and Conditions constitute a legally binding agreement between you ("Member") and me99 ("Platform"). By registering or using our platform, you confirm that you have read, understood, and agreed to all the terms stated herein.

1Acceptance of Terms and Conditions

Welcome to me99, Malaysia's leading online casino platform. These Terms and Conditions ("Terms") govern your use of all services, games, promotions, and features provided by me99 through our website at me99.fun and our official mobile app.

By accessing, registering for, or using any part of the me99 platform, you agree to be bound by these Terms, our Privacy Policy, and all additional guidelines that may be issued from time to time. If you do not agree with any part of these Terms, you are advised not to use our services.

Me99 reserves the right to amend or update these Terms at any time. Any changes will take effect immediately upon being published on the platform. Your continued use of the platform after such changes constitutes acceptance of the updated terms.

2Member Eligibility

To use the me99 platform, you must meet the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must register under your own name and not on behalf of another person.
  • You are not currently on any self-exclusion list or gambling exclusion list in any jurisdiction.
  • Your use of the me99 platform does not violate any laws or regulations applicable in your jurisdiction.
  • You may not be an employee or immediate family member of a me99 employee or our business partners.

Me99 reserves the right to request age verification at any time. If a member is found to be underage, the account will be terminated immediately and all balances will be forfeited in accordance with applicable local regulations.

3Registration & Account Management

Each individual is only permitted to hold one active account at me99. Registering multiple accounts, whether using the same or different information, is strictly prohibited and may result in the suspension of all associated accounts and forfeiture of balances.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and phone number. me99 conducts a Know Your Customer (KYC) process to verify member identities and ensure the security of all financial transactions.

  • Documents that may be required for KYC verification include a copy of your identity card, recent bank statement, or utility bill.
  • Unverified accounts may be restricted from making withdrawals until the KYC process is completed.
  • You are responsible for ensuring that your account information remains current and accurate.

Account security is entirely your responsibility. Use a strong and unique password for your me99 account. Never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.

4Deposits & Payment Methods

Me99 accepts a variety of payment methods popular in Malaysia to make your deposit process as convenient as possible. All deposit transactions are processed through a secure, encrypted payment system.

  • DuitNow & FPX: Direct transfer from your bank account. Processed instantly.
  • Touch 'n Go eWallet: Fast deposits using your Touch 'n Go eWallet balance.
  • GrabPay & Boost: Fully supported digital wallets for maximum convenience.
  • ShopeePay: Additional options for e-commerce platform users.

The minimum deposit amount is RM 30 per transaction unless otherwise stated in a specific promotion. me99 does not charge any processing fees for deposits. However, third-party payment providers may apply their own charges. All deposits must be made using a payment method registered in your own name. Deposits from third-party sources are not accepted.

5Withdrawal of Winnings

Me99 is committed to processing withdrawals promptly and efficiently. All withdrawal requests are subject to the required security checks and KYC compliance.

  • The minimum withdrawal amount is RM 50 per transaction.
  • Withdrawals can only be made to the same payment method used for the deposit, except in specific circumstances approved by our finance team.
  • Accounts that have not completed KYC verification will experience delays in withdrawal processing.
  • Me99 reserves the right to request additional supporting documents before approving a withdrawal for legal compliance and fraud prevention purposes.
  • Any winnings obtained through unauthorized means or in violation of these Terms will be forfeited.

If any dispute or concern arises regarding a withdrawal transaction, me99 reserves the right to suspend processing until the investigation is completed. We will notify the member of their withdrawal status through their registered communication channel.

6Bonuses, Promotions & Rewards

Me99 offers a wide range of bonuses and promotions for both new and existing members. All promotional offers are subject to the specific terms and conditions stated in each respective promotion.

  • Wagering Requirement (Rollover): Each bonus has wagering requirements that must be met before any withdrawal is permitted. These conditions are clearly stated in each promotional offer.
  • Validity Period: Bonuses have a limited validity period. Unused bonuses that are not redeemed within the specified period will expire automatically.
  • Bonus Betting Limit: When using bonus funds, a maximum wagering limit may apply. Wagering beyond this limit may result in the cancellation of the bonus.
  • One Bonus Per Household: Only one account per household, IP address, or device is eligible to claim each promotion.

Me99 reserves the right to withdraw bonuses or reject promotional claims if there is evidence of abuse, fraud or breach of terms. All decisions regarding bonus eligibility are final and binding.

7Rules & Fair Play

All games offered at me99 operate using a Random Number Generator (RNG) that has been independently verified and audited by recognized third-party bodies. This ensures the fairness and randomness of every game outcome.

Me99 offers games from world-class software providers that hold international licences and certifications. All Live Casino games are streamed in real time from high-quality studios with professionally trained dealers.

  • Technical failures or connection disruptions during gameplay will be handled in accordance with the rules of the respective game.
  • In the event of a technical malfunction affecting game outcomes, me99 reserves the right to void the affected round and refund the wager.
  • Results displayed on the game software are final. Any disputes regarding game outcomes must be submitted within 7 days.

8Prohibited Activities & Enforcement Actions

To protect the integrity of the platform and the safety of all members, the following activities are strictly prohibited at me99:

  • Using automation software, bots, scripts, or any unauthorized tools to play games.
  • Collusion between two or more players to exploit the game system or gain an unfair advantage.
  • Any form of money laundering through unauthorized deposits and withdrawals.
  • Registering multiple accounts to abuse promotional offers and bonuses.
  • Providing false or misleading information during the registration or KYC process.
  • Any attempt to hack, breach, or interfere with the security of the me99 platform.
  • Using your me99 account for business or commercial purposes without written consent from me99.

Me99 reserves the right to suspend or close the account of any member suspected of involvement in the above activities without prior notice. All balances in accounts closed due to a breach of terms may be forfeited. me99 also reserves the right to report suspicious activity to the relevant authorities.

9Account Closure & Suspension

Members may close their account at any time by contacting the me99 customer support team. Prior to closure, all outstanding bonus wagering requirements will be forfeited.

Me99 reserves the right to suspend or close a member's account in the following situations:

  • Violation of any part of these Terms and Conditions.
  • Suspected fraud, money laundering, or other illegal activity.
  • Failure to meet KYC verification requirements within the specified period.
  • Member request for self-exclusion on responsible gaming grounds.
  • Upon instruction from a relevant regulatory body or legal authority.

In the event of account closure at the member's request (not due to a violation), any valid remaining balance will be returned to the member once all required security checks have been completed.

10Liability Limits & Disclaimer

Me99 provides its platform on an "as is" basis and makes no express or implied warranties regarding the services provided. To the extent permitted by applicable law:

  • Me99 is not liable for any financial losses incurred by members as a result of gambling activities on our platform.
  • Me99 is not liable for service disruptions caused by factors beyond our control, including third-party technical failures, natural disasters or internet outages.
  • The maximum total liability of me99 to any member shall not exceed the net deposit amount made by that member in the 30 days prior to the claim being raised.

Members acknowledge that gambling involves the risk of financial loss and that me99 is not liable for any member's gambling outcomes. It is the member's sole responsibility to ensure that online gambling is legal in their jurisdiction.

11Privacy & Personal Data Protection

Me99 respects the privacy of all its members and is committed to protecting your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). The collection, use and disclosure of your personal data are managed entirely in accordance with our Privacy Policy.

By using the me99 platform, you agree that we may collect and process your personal information for the following purposes:

  • Identity verification and KYC compliance.
  • Processing financial transactions and managing your account.
  • Sending account-related communications, promotions, and platform updates.
  • Service improvement and platform usage analytics.
  • Compliance with legal and regulatory requirements.

For more information on how we handle your personal data, please refer to Privacy Policy our full policy.

12Terms Amendment & Governing Law

Me99 reserves the right to amend, update or replace these Terms and Conditions at any time without prior notice. The latest version of the Terms will always be available on our website, and the "Last Updated" date at the top of this document will reflect the most recent changes.

It is your responsibility to review these Terms periodically. Continued use of the me99 platform after any amendments constitutes your acceptance of the updated terms.

These Terms and Conditions shall be interpreted and governed by applicable law. Any dispute arising from or in connection with these Terms shall be resolved through discussion and negotiation before any legal action is taken.

If you have any questions regarding these Terms and Conditions, please contact our support team via live chat on the platform, available 24 hours a day, 7 days a week.

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